May 214 minTrust in Multifamily Our VP, Caroline Ferguson, spends quite a bit of time on LinkedIn. Recently, she was inspired by a post by one of our industry partners that talked about wh...
May 121 minDue Diligence feat. Utility BillingUnderstanding how the seller of a new multifamily community you're going to acquire has historically handled utility billing is crucial information! We decid...
Apr 272 min5 Ways Residents Can Save on their UtilitiesDuring this time, so many of your residents are probably working from home! Not only that but kids are home from school until the fall semester begins. More ...
Apr 273 min10 Ways to Stay Engaged with Residents During Covid-19Own or manage an apartment community that is serving its’ residents remotely during this time? Staying engaged with your community is so important! Here are ...
Apr 12 minHow Do I Allocate Water if I’m Doing RUBS?We get this question a lot, especially if our clients are coming to us with a previously all-bills-paid model. The truth is that no one method will work for ...
Apr 11 minTell Me Your Story- Stephanie Graves | Q10 Property AdvisorsOn this episode of our podcast, we sat down with Co-Founder and CEO of Q10 Property Advisors, Stephanie Graves to hear her team's story journey and her best ...
Mar 12 minYou Need to Know What Rights Your Tenants HaveOne of the most asked questions is about what rights tenants have, and we’re going to do our best to give you the information you need to know. The Simple Tr...
Mar 11 minHow do I bill back water while doing RUBS?Rolling on RUBS-otherwise known as Allocated Utility Billing- at your multifamily community? This video we put together outlines what you need to know if so!...
Feb 12 minRenter Responsible for All Utilities – What Does That Mean?As a landlord, it is critical to decide if you’re going to handle billing or if you’re going to have the tenants put their name on the utility bills. On the ...
Feb 11 minHow should we handle PUC Complaints?If you're in the state of Texas and you manage or own a #multifamily community, then you are well aware of who the Public Utility Commission is. In this vide...
Jan 13 min7 Reasons to Choose RUBS Over Flat FeesWhy is a Ratio Utility Billing System (RUBS) a better approach than an All Bills Paid/Flat Fee Option to a Utility Billing Program on a Multifamily Community...
Jan 11 minHPB Audited Debunked!Doing a #waterconservation project at your multifamily community? We spent some time breaking down the relevancy and key information you need to know about y...