How should we handle PUC Complaints?
If you're in the state of Texas and you manage or own a #multifamily community, then you are well aware of who the Public Utility Commission is.
In this video, we break down the following:
*How do I know if one of my residents have made a complaint to the Public Utility Commission?
*Am I legally required to respond to all PUC Complaints?
*How am I supposed to respond to PUC Complaints?
*Why are PUC Complaints normally made by #apartment residents?