Multifamily Utility Management

Utility billing
that actually
gets done right.

We’ve onboarded properties in as little as 48 hours. Invoice processing and water conservation timelines are tailored to your portfolio — always handled by a dedicated team, always integrated with your property management software.

Onboarded in Days, Not Months
Dedicated Contact
National Coverage
1B+ Gallons Conserved
Onboarding
Days,
not months
↗ 48hrs is our record
Water Saved
1B+
Gallons conserved
Data Audited
Utility charge data +
Property mgmt data
Others only check one
Support
Accessible
Same rep, every time
Seamless property management software integration
Clean, readable reporting
Same-day communication
National portfolio coverage
Onboarded in  Days, Not Months | Resident Utility Billing| Invoice Processing & Expense Management| 1B+ Gallons of Water Conserved| Seamless PMS Integration| Dual-Layer Data Auditing| Dedicated Contact — Every Client| National Coverage| Onboarded in  Days, Not Months | Resident Utility Billing| Invoice Processing & Expense Management| 1B+ Gallons of Water Conserved| Seamless PMS Integration| Dual-Layer Data Auditing| Dedicated Contact — Every Client| National Coverage|
Why Southwest Utility Solutions

The partner your portfolio
has been waiting for.

01

Onboarded in Days. 48 Hours Is Our Record.

We move faster than anyone else in the industry. We’ve onboarded a property in 48 hours. Resident utility billing is typically live within days — not the 60 to 90 days you’ve probably been told to expect. Water conservation timelines depend on inventory availability; invoice processing scales with your setup complexity. Every timeline is honest. None of them are slow.

02

Accessible. Consistent. Always the Same Person.

You get a real contact who knows your portfolio. No revolving door of support reps, no switching account managers mid-contract. The person who onboards you is the person who picks up when you call.

03

Reporting Built for Humans

Clean, actionable reports — not data vomit. You’ll know exactly where your utility revenue is coming from and why.

04

We Audit Your Data, Not Just Ours

Most billing companies only check their own numbers. We also audit the property data inside your property management software that feeds into billing calculations — catching errors at the source before they cost you.

05

We Figure It Out

Unusual PMS, complex setup, situation no one else will touch? That’s exactly where we’ve built our reputation.

“We’ve got two goals: help our properties make more money and save our customers’ time.”
Andrew Leach — Founder & CEO, Southwest Utility Solutions
Days,
Not Months
48 hours is our record
1B+
Gallons Conserved
We Audit
Both
Billing data + your property data
25+
Years in Industry
Our Services

Everything your utilities need.
Nothing you don’t.

Fully integrated with your property management software. Tailored to your portfolio — not the other way around.

Resident Utility Billing

Accurate, transparent billing that recovers your utility costs with statements residents actually understand. Typically live within days — managed through our proprietary dashboard built specifically for multifamily utility billing and expense management.

  • RUBS and submeter billing methodologies
  • Readable, dispute-proof resident statements
  • Vacancy cost recovery electric billing
  • Compliance with state and local utility billing regulations
  • Lease audits to ensure billing accuracy and compliance

Invoice Processing & Expense Management

We take the utility invoice chaos off your plate. Processing, coding, and reconciling — handled with precision so your team focuses on decisions, not data entry. Timeline scales with the complexity of your setup.

  • Utility invoice processing and payment
  • GL coding and expense categorization
  • Multiple funding models available
  • Anomaly detection and billing error recovery
  • Custom reporting by property or portfolio
  • Accessible dashboard for real-time expense visibility

Water Conservation

Over 25 years and a billion gallons saved. Conservation that protects the environment and directly improves your NOI. Project timelines depend on inventory availability — we’ll give you an honest assessment upfront.

  • Low flow water fixture installation and maintenance
  • Green lending compliant programs
  • Annually maintained retrofit programs, including installation of ultra low flow 0.8 GPF toilets
  • Annual in-unit leak and drip maintenance, performed as part of the ongoing retrofit program
  • Flexible payment options, tailored to the needs of each property
Got a Problem?

Bring us your
hardest challenge.

We have a reputation for figuring out what others won’t touch. Tell us what’s broken.

“Our billing company never responds.”You get a dedicated contact. Not a ticket. Not a form. A person who picks up the phone.
“Our recovery rate keeps dropping.”We audit both our data and your property management software data. Most firms only do one — and it shows.
“We’ve been trying to switch for months.”We’ve gone from signed agreement to live billing in 48 hours. Speed and responsiveness are our baseline — not the exception.
“No one else can figure out our setup.”Bring us the weird one. We’re known in this industry for solving what others won’t touch.

Submit Your Challenge

Describe your situation honestly. The messier, the better — that’s where we do our best work.

✓ CHALLENGE RECEIVED — WE’LL RESPOND WITHIN ONE BUSINESS DAY.
Let’s Talk

Ready to see what the
right partner looks like?

A 30-minute conversation. No slides, no script. Just honest answers about your portfolio and whether we’re the right fit.

No Generic Demos

We talk about your setup, your property management software, and what’s not working — not a rehearsed pitch deck.

Fast Follow-Through

You’ll hear back the same day. Usually within the hour.

Talk to a Decision-Maker

The people on the call can actually answer your questions and make things happen.

Book on Calendly Instead ↗

Tell us about your portfolio.

Fill this out and we’ll reach out to schedule your call — usually same day.

✓ GOT IT — YOU’LL HEAR FROM US TODAY.
Knowledge Center

Straight talk from the
team in the field.

No fluff, no vendor pitch. What’s actually true in multifamily utility management right now.

Advisory Panel

Help us build
the industry’s best.

Join the Southwest Utility Solutions Advisory Panel

We run on direct relationships and real feedback. If you have opinions on where multifamily utility management is heading — or what billing companies consistently get wrong — we want to hear from you.

This is for property managers, owners, operators, and industry professionals who want a direct line to shape how we grow.

Early access to new services and features
Invitations to roundtables and industry conversations
Direct channel to share feedback and ideas
Recognition as an industry thought leader

Express Your Interest

No commitment required. We’ll share what participation looks like and see if it’s a fit.

✓ THANK YOU — WE’LL BE IN TOUCH SOON.

Done settling for slow,
unresponsive, and inaccurate?

30 minutes. No slides. Just honest answers about your portfolio.